ApplyAlberta is the web-based application and transcript system that undergraduate applicants use to apply to Alberta's public postsecondary institutions. Through this service, applicants also authorize institution(s) to request the transfer of high school transcripts from Alberta Education and postsecondary transcripts from participating institutions. The University of Alberta is one of 23 public postsecondary institutions in Alberta involved in the system.

Most UAlberta undergraduate applicants will be directed to ApplyAlberta during the application process to create a personal and academic history profile. Applicants then complete the UAlberta portion of their application and submit payment directly to the University of Alberta.

Information entered in the applicant's ApplyAlberta profile is transferred automatically and displayed within the UAlberta application. Not all information from the ApplyAlberta profile will be re-displayed.

How does transcript authorization work?

When applying to undergraduate programs at the University of Alberta, applicants authorize the University to obtain Alberta high school transcripts from Alberta Education, and transcripts from participating Alberta post-secondary institutions previously attended. There is no charge for this service.

Depending on whether or not the Alberta institution is a participating member of ApplyAlberta, the University of Alberta may be able to obtain transcripts on behalf of the applicant, where required.

Note: Applicants are responsible for obtaining transcripts from non-participating Alberta institutions, out of province institutions as well as institutions outside of Canada.

UAlberta applicants must refer to BearTracks to verify which transcripts they are responsible for obtaining and which the University of Alberta will request on the applicant’s behalf.

Participating Institutions:
Alberta College of Art and Design	Alberta Education (Alberta High School)	Athabasca University	Bow Valley College	Concordia University College of Alberta
Grande Prairie Regional College	Grant MacEwan University	Keyano College	King's University College	Lakeland College
Lethbridge College	Medicine Hat College	Mount Royal University	NAIT	NorQuest College
Northern Lakes College	Olds College	Portage College	Red Deer College	SAIT Polytechnic
St. Mary's University College	University of Calgary	University of Lethbridge

Future participants: Ambrose University College, Canadian University College, The Banff Centre

As institutions continue to integrate with the ApplyAlberta system, the list of institutions the University of Alberta is able to automatically request transcripts from will be updated. Please check back for updates!

Can I submit a paper-based application instead?

Yes. Download the PDF form here. Applicants to Campus Saint-Jean may submit the Campus Saint-Jean PDF application form.

Why can't I open the online application?

The online Undergraduate Application for Admission is a secure website. It is best viewed in the most recent version of Firefox, Internet Explorer, or Google Chrome. Check your browser settings and adjust as necessary to allow you to view secure websites.

I'm having trouble with the ApplyAlberta application system

Contact the ApplyAlberta HelpDesk:

Office Hours: Monday to Friday from 8:15 am to 4:30 pm (Mountain Standard Time)
Phone: 780-427-5318; Toll-free (within Alberta) dial 310-0000 followed by 780-427-5318
E-mail: applyalberta.help@gov.ab.ca

I get an 'unexpected error' while in the application

Follow the instructions on the error page. Click on one of the application tabs to refresh the page.

If you cannot resolve the error, please contact our office:

Office of the Registrar
Office Hours: Monday to Friday from 8:30 AM to 4:30 PM (Mountain Standard Time)
Phone: 780-492-3113

I'm a UAlberta student, but I don't have a CCID and password

If you are not a currently attending student, you are not expected to log in with a CCID. Enter the application as a new student, and be sure to indicate your attendance at University of Alberta in the Academic History section.

I forgot my CCID and password or I can't authenticate with my CCID and password

You must contact the help desk at www.ualberta.ca/HELP for help using your CCID.

I don't know my application ID

The application ID was sent to you via email at the time you validated your e-mail address. If you didn't receive the message, or if you closed the application prior to validating your e-mail, please contact our office:

Office of the Registrar
Office Hours: Monday to Friday from 8:30 AM to 4:30 PM (Mountain Standard Time)
Phone: 780-492-3113

My e-mail address has changed

If you want to log back into your application, you must use the e-mail address that you first used when validating your e-mail address. Once you are logged back into the application, you can change and revalidate your e-mail address. Note: you can only change your e-mail if you have not yet submitted and paid your application fee.

I don't have an e-mail address

E-mail communication is an integral part of the online application. You may sign up for free e-mail using various web-based e-mail services, otherwise you will need to use the PDF version of the application instead.

My name, birth date or gender is incorrect

You are not able to change your name, birth date or gender once you have initiated an application.

If you have not yet paid for the application and did not begin the application with ApplyAlberta, you may start a new application. Ensure you enter the data correctly on the new application

If you began the application with ApplyAlberta, you will need to contact the ApplyAlberta HelpDesk to have your information corrected:

ApplyAlberta HelpDesk
Office Hours: Monday to Friday from 8:15 am to 4:30 pm (Mountain Standard Time)
Phone: 780-427-5318; Toll-free (within Alberta) dial 310-0000 followed by 780-427-5318
E-mail: applyalberta.help@gov.ab.ca

If you have already paid and submitted the application, you must inform our office immediately in writing noting the errors made. Find out more about personal information changes.

Office of the Registrar
Office Hours: Monday to Friday from 8:30 am to 4:30 pm (Mountain Standard Time)
Phone: 780-492-3113
Fax: 780-492-7172

I don't know the date of my Permanent Residency

The effective date is noted on line 45 on your Confirmation of Permanent Residence form or on the back of your Permanent Resident card.

I don't know my postal code

You can look up your postal code on the Canada Post website www.canadapost.ca.

I can't find my school in the list

It's possible that your school name has changed or that we simply have not coded your school into our database. Select "Other" and type in the name of your school.

If you are in the ApplyAlberta application, you will need to select “My school is not listed” and type in the name of your school.

I don't know the exact dates of my attendance

We realize that it would be difficult to determine the specific day you started or ended classes, but we do ask you to provide at least the months and years of your attendance.

I don't have enough room to include all of the schools I attended

Use the Additional Information section under the 'Declaration' tab, to add any information that you didn't have room for in the application form.

I can't find the Term/Faculty/Program I want to apply for

If you can't find the term, faculty, or program you want to apply for:

Check the application deadlines.
You may not have the necessary requirements to apply for the program.
- For example, a high school applicant applying to Faculty of Business BCom program, which requires postsecondary preparation for entrance.

The application is designed to prevent you from applying for a program passed its deadline or for which you are not eligible.

Why do I have to declare a major and/or minor?

In many cases, admission is based on the area of study so it is necessary to declare this on your application for admission. In some instances you may see 'Not Applicable' as a major; this is usually the case when the degree is highly specialized and it is not logical to declare an area of study. For some general programs you may select 'Undeclared' and decide upon an area of study at a later date.

Why can't I apply for more than one program?

Current and former U of A students are allowed one choice of program on their application. If you wish to be considered for more than one program, you must submit an application for each program.

My payment won't go through but there is nothing wrong with my credit card

Sometimes, due to connectivity problems, the payment authorization is not transmitted properly. Keep trying the payment, ensuring you have entered all credit card information correctly.

I don't have a credit card

You cannot submit the online application without payment by credit card. You will need to use the PDF application form if you are paying by cheque or money order. Be sure to allow sufficient mailing time if applying close to a deadline.

Have other questions? Email chat@ualberta.ca.

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