Resources

E-Communications

The university has approved an Electronic Communication Policy for Students and Applicants. 

When appropriate, the university will send you important information through email. As a result, you will receive this information in a timely way and can follow up promptly.

Key Points Regarding Electronic Communications

  • All students and applicants are assigned a University of Alberta Campus Computing ID (CCID) with email privileges. The CCID@ualberta.ca email address originally assigned by the university is the email address to which communications will be sent.
  • Check your email at least once a week.
  • See the Academic Information and Communication Technologies (AICT) for detailed information on CCIDs, conditions of use and related privileges.
  • You must advise AICT immediately of any problems encountered with university e-mail accounts by contacting the Help Desk or calling 780-492-9400.
  • We recommend that you do not forward your university directed email to other non-University email addresses such as those provided by Hotmail, Yahoo, Shaw, Telus, etc. You could miss important communications that may affect your university career.
  • Failure to receive or read university communications sent to the university email address in a timely manner does not absolve students and applicants from knowing, responding to or complying with the content of that communication.

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